AI Product Operator

About the Role

This is not a traditional ops role. As an AI Product Operator, you will sit at the intersection of product thinking, systems design, and hands-on AI building. You will be responsible for designing, building, and iterating on AI-powered internal tools that meaningfully improve how our teams operate. Think: less engineer, more AI-native builder who can wire together Claude, Zapier, Supabase, and custom APIs to solve real business problems — fast.

What You'll Do

• Identify, scope, and build AI-powered internal tools from scratch using no-code and low-code AI platforms
• Design end-to-end workflows that connect LLMs, APIs, databases, and communication tools (Slack, email)
• Collaborate with department heads to identify where AI can reduce manual work and human error
• Maintain, monitor, and improve deployed AI systems based on real usage and feedback
• Document systems thoroughly so non-technical teammates can understand and use them
• Evaluate new AI tools, APIs, and models and recommend adoptions where appropriate
• Build with urgency: ship MVPs in days, not weeks

What We're Looking For

• 2+ years experience in operations, product, or a technical role at a startup
• Hands-on experience building with LLM APIs or AI automation tools (Zapier, Make, n8n)
• Familiarity with no-code/low-code tools and the ability to write basic scripts when needed
• Strong systems thinker: you can map out a full workflow and anticipate edge cases before they happen
• Excellent written communication and documentation habits
• Self-directed: you can take a problem statement and drive it to a shipped solution independently
• Bonus: experience with Supabase, Airtable, Retool, or similar internal tooling platforms